StayZo – Review of the year 2020

Thank you for your support this year 2020.

So, this year was……..different.

Who could have predicted how 2021 would have turned out?

At the start of the year, we were very worried about everything. Every ping of my phone was a text or email from a future guest explaining how their overseas summer holiday was canceled or their wedding booking wasn’t required anymore. This was as tough for them as it was for us.

Despite the circumstances, we decided to fight on and make StayZo even bigger and better than ever and we’ve achieved great things:

  • ♦ We’ve taken on 5 more properties – spread over London, Bradford, and Coventry
  • ♦ More properties are planned for early 2021
  • ♦ We are looking to become a key provider of accommodation for HS2 Contractors. As such, we are working with a number of other accommodation providers based along the route of the proposed railway. We now provide Serviced, Bed and Breakfast, and Hotel Accommodation. We are working on more accommodation offerings in the Chilterns / Buckinghamshire and our plan is to have them available in February
  • ♦ To help with the huge increase in workload, from integrating the new properties into StayZo, the social marketing to the admin, we have a new member of the StayZo team, Cristina. She is a valuable member of the team and an asset to StayZo.

Many challenges in the hospitality industry faced in 2020 will be faced again in 2021. The effects of the pandemic will be long lasting and it remains to be seen the consequences of the effects of Brexit.

We’ll still be here, doing our very best for guests. I would like to thanks all of our vital suppliers for their hard work during this tough year.

In the meantime, I wish you, your families and friends all the best in 2021

Tom Whatton

StayZo LTD Founder


StayZo Serviced Accommodation Reopening

On the 4th June 2020, the Culture Secretary Oliver Dowden spoke in the House of Commons in support of a summer of British holidays, saying that he had high hopes for the cottage and self-catering industry in particular.

“Self-let accommodation has a lower risk, so I would hope that is at the front of the queue,” Dowden said. This echoed the sentiment reported following Boris Johnson’s announcement back in May over the estimated timeline for unlocking Britain, and the hope that self-catering accommodation would be at the top of the list for those wanting to holiday at home this year.

This time has arrived – From 4th July 2020 StayZo Serviced Accommodation is reopening to all our valued guests – whether you are visiting your family or friends that live nearby or you’re staying for work reasons.

Our priorities are to keep both our guests and staff well and to stop the spread of Coronavirus.

For this reason, regular and effective cleaning couldn’t be more important at the moment.

With immediate effect, our professional cleaning teams, in all our properties, have instigated new procedures and methods and this is some of them:

  • To wash their hands after they enter the property;
  • To wear disposable gloves
  • Ensure that there is plenty of soap and / or hand sanitiser
  • To pay special attention to:

Cushion covers

Remote controls, banisters, door handles / door frames, oven, kettle, microwave handles

Steam clean the floors

Rewash the cutlery and crockery in hot water

To minimise direct human contact all of StayZo’s properties remain self-check in. The additional advantage of this method is that there is no pressure for the guest to arrive at a pre agreed time. This prevents the need to make phone calls ‘when you are an hour away’ or to drive around finding a third party key holder.  

Minimising the contact and reducing the check in hassle is the best way to start a break.

  • Our Locations – a reminder

Our list of properties span the length of England and range from 1 bed flats to 3 bed houses.

We are in:

Bradford, West Yorkshire

Welwyn Garden City – Hertfordshire

Hatfield, Hertfordshire

Winchester, Hampshire

If we can’t help with your accommodation requirements, we probably know somebody that can.

  • Customer Service

One of our major attributes is responsive customer service. We’re not just concerned with cleaning your property; we’re even more concerned with your feedback. We deploy our customer service team to your property to examine such problems as they arise, and attend to them just immediately.

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